InReach Virtual Orthopedic Support
As an NCHN business partner, inReach Virtual Orthopedic Support helps advance NCHN's mission of strengthening health networks that serve rural and underserved communities. Through 24/7 orthopedic teleconsults, inReach supports ER, hospitalist, and clinic providers, helping member hospitals retain patients and revenue that might otherwise be lost through unnecessary transfers.
The Challenge Rural Hospitals Face
Rural hospitals lose an average of $21,400 every time an orthopedic case is transferred to a larger facility, which can quickly add up to as much as $180,000-$540,000 in lost revenue annually. It's not a capability problem. When an orthopedic injury arrives at 2 AM and there's no orthopedic surgeon available for consultation, transferring the patient often feels like the safest option – even when the ER team could manage the case locally with proper guidance.
How inReach Solves It
InReach provides instant access to board-certified orthopedic surgeons who respond in under 5 minutes, 24/7/365.
When a case arrives, ER staff simply send a text message through our HIPAA-compliant, web-based platform. No equipment to buy. No software to install. No lengthy training required.
Our Services
- 24/7 orthopedic teleconsults with board-certified orthopedic surgeons
- Less than 5-minute average response time
- Treatment guidance for cases that can remain local (including clinic visits or imaging)
- Transfer recommendations when a higher level of care is needed
- No equipment or IT integration required
Results from Rural Hospitals Using inReach
- 87% of consulted cases stay local
- 77% patient retention rate (three times the typical ER rate)
- $469,500 in net patient revenue retained by one Critical Access Hospital over 25 months
For NCHN Members: Association Partner Program
InReach offers NCHN members preferred pricing and partnership options for their hospitals. Whether you want to provide this as a membership benefit or explore revenue-sharing arrangements, we can customize a program that fits your network's needs.
Learn more: inreachvirtual.com/partner-program
"Rural hospitals shouldn't have to choose between patient safety and financial sustainability. With the right specialist support, they can keep cases and revenue local, and keep families close to home."
-Emily Spruill, Division President, inReach Virtual Orthopedic Support
Meet Us at the April Conference
Emily will be at the NCHN Annual Conference in April to discuss partnership options for your member hospitals.
Our Goal
Help rural hospitals stop losing revenue to unnecessary orthopedic transfers, keeping patients close to home, ER staff supported, and healthcare dollars in local communities.
For more information please contact:
Emily Spruill Division President, inReach Virtual Orthopedic Support
emily.spruill@irhealthcare.com (720) 731-2445 inreachvirtual.com